Under the email tab - highlight the POP account and look down to the button where it show the current destination file/folder. If you have POP accounts - take note of whichĭata file each POP account is using for. OL'2016 profile that's triggering the error in terms of your configured email accounts and more specifically, the folder/file name of all data files configured in the profile as listed under the Data files tab.
Would also suggest taking note of information in the existing #4 - If all else fails, create a new OL'2016 profile using the Control Panel Mail app(where = starting from scratch - copying an existing profile and making changes to it). However, when a new user logs onto the same client pc, the. When performing an upgrade from Office 2010/2013 to Office 2016 with a pre-existing Outlook profile, the account appears to connect to the Exchange server. #3 - Did you install the same bit version (32 or 64 bit) of '2016 as was in use for OL'2010 Since the release of Office 2016, we have been trying to get Outlook 2016 client to connect to our Exchange 2010 environment. #2 - Should also include the "types" (POP, Imap, etc) of email accounts involved If it's on the same machine, OL'2016 would pick up all the OL'2010 profile info and it's not recommended #1 - When you say "converting to Outlook '2016" - is that on the same machine upgrading from OL'2010 or a new install on a different machine. Reinstallīest place to start is some basic info about your scenario Internet mail is not registered properly. When I try and access Outlook 2010 it says "Cannot expand folder.
I am converting to Outlook 2016 and cannot access my old Outlook 2010 Inboxes nor did the calendar migrate over.
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